Sarah Balok

Financial Operations Manager

Sarah Balok is the Financial Operations Manager at Genesis Counseling, overseeing the financial and administrative functions across all locations—Boca Raton, Coral Springs, Delray Beach, and Pompano Beach. Since joining Genesis in 2021, Sarah has played a critical role in ensuring financial efficiency, compliance, and operational excellence that supports both clinicians and clients.

Sarah manages credentialing for clinicians, ensuring that all providers meet the compliance requirements of insurance panels while maintaining up-to-date contracts. She is responsible for all aspects of insurance billing, claims processing, and financial compliance, working closely with both clients and insurance companies to navigate billing inquiries, payment processing, and reimbursement issues. Her expertise in financial planning, payroll management, and insurance compliance ensures that Genesis Counseling remains financially strong and efficient, allowing the clinical team to focus on delivering high-quality care.

In addition to her financial expertise, Sarah is also the IT guru at Genesis Counseling. She plays a pivotal role in managing and troubleshooting technology systems, ensuring smooth electronic health record (EHR) management, secure payment processing, and data accuracy. Her organizational skills, attention to detail, and problem-solving abilities make her an invaluable asset to the team, keeping all financial and operational processes running seamlessly.

Recently, Sarah relocated to Upstate New York with her daughter, Emma, where she is embracing the snowy winters and enjoying skiing. While she may be miles away, she continues to provide expert financial oversight and support to Genesis Counseling, ensuring that everything runs smoothly behind the scenes.

For billing inquiries, insurance-related questions, or financial assistance, contact Sarah Balok at billing@genesiscounselingflorida.com for expert support.