Genesis Counseling - Administration

The Genesis Counseling administrative team is dedicated to supporting the day-to-day operations that help our practice provide compassionate, personalized mental health care. From coordinating appointments and assisting with client inquiries to supporting our clinicians and office operations, our team works behind the scenes to help create a smooth, welcoming experience for clients and staff. We are committed to organization, communication, and thoughtful support, ensuring every step of the process reflects the care and professionalism at the heart of Genesis Counseling.

Contact Us: 561-408-1098

Meet our Administrative Team

Lauren Johnson, Executive Assistant

Lauren JohnsonExecutive Assistant Administration Lauren brings extensive knowledge of healthcare compliance and a strong understanding of state and federal regulations, accreditation standards, and quality initiatives within healthcare settings. She is passionate about maintaining high standards, supporting efficient operations, and helping create systems that promote quality care and organizational success. Her attention to detail, organization, and...

Caleb Panoch, Marketing Coordinator

Caleb PanochMarketing Coordinator Caleb is passionate about helping people connect with the support they need by making mental health resources more accessible and approachable. As the Marketing and Communications Coordinator, he manages the practice's digital presence, website, and outreach efforts, ensuring that individuals and families can easily find information about available services.   With a...

Tiffanie Richards, Billing Specialist

Tiffanie Richards, Billing Specialist With years of experience in medical and behavioral health billing, Tiffanie Richards brings both technical expertise and a compassionate, client-centered approach to her role as Billing Specialist at Genesis Counseling. Her background includes insurance billing, credentialing, claims resolution, and revenue cycle management, with a strong focus on helping clients feel supported...

Shannon Chatterton, Billing Specialist

Shannon Chatterton, Billing Specialist As the Billing and Payroll Specialist at Genesis Counseling, Shannon is committed to supporting the financial and administrative operations that keep the practice running smoothly. Holding an Associate of Science in Health and Medical Administrative Services, Shannon has experience in billing, payroll, invoicing, and financial record management, with a strong focus...

Jasmine Hall, Intake Specialist

Jasmine Hall, Intake Specialist Jasmine Hall is a solicitous and conscientious Intake Specialist who helps clients navigate their mental health experience from their very first interaction. Jasmine serves various Genesis Counseling centers located in Boca Raton, Coral Springs, Delray Beach, Pompano Beach, and Wellington, as well as virtual therapy services throughout Florida. Jasmine ensures an...

Aniweta Rosier, Intake Specialist

Aniweta Rosier, Intake Specialist Aniweta Rosier is an Intake Specialist at Genesis Counseling, where she supports clients at the beginning of their care journey with professionalism and discretion. She plays a key role in ensuring the intake process is organized, efficient, and centered on clear communication. Aniweta brings a strong background in healthcare administration, quality...

Carla Titus, Fractional CFO

Carla Titus, Chief Financial Officer Carla Titus is a finance expert with over 17 years of combined corporate financial planning, analysis, strategy, and online businesses experience. She provides fractional CFO services and financial consulting to business owners looking to grow their business profitably. Her mission with Wealth & Worth Within is to empower business owners...

Shari Roach / Billing Manager

Shari RoachBilling Manager Shari Roach is an experienced and dedicated Insurance Billing Manager at Genesis Counseling, bringing over 18 years of experience in the mental health field. Known for her compassionate, client-centered approach, Shari is committed to ensuring that every individual feels heard, valued, and supported throughout their care journey. Her deep understanding of mental...

Jennifer Babione, Chief Clinical Officer

Jennifer Babione, LMHCTeen & Adult Therapist Coral Springs Jennifer Babione is a Licensed Mental Health Counselor (LMHC) and Qualified Supervisor with over a decade of experience providing high-quality, client-centered mental health care. Based at Genesis Counseling’s Coral Springs office, Jennifer specializes in helping adults navigate trauma, anxiety, depression, addiction, and schizophrenia spectrum disorders with compassion,...

Natalia Donaldson / Intake Manager

Natalia DonaldsonIntake Manager Natalia Donaldson is a compassionate and detail-oriented Intake Manager, ensuring a welcoming, seamless, and stress-free experience for every client at Genesis Counseling. She assists clients across all Genesis locations—Boca Raton, Coral Springs, Delray Beach, Pompano Beach, and Wellington—as well as virtual therapy services throughout Florida. With a warm and empathetic approach, Natalia...

Christine Panoch, Executive Vice President

Christine Panoch, MSW, PsyD, LCSWChief Clinical Officer Therapist (All Ages) Delray Office Christine Panoch is a compassionate and dedicated therapist serving as the Chief Clinical Officer for Genesis Counseling. Christine holds a Master of Social Work and a Doctorate in Psychology. As a Licensed Clinical Social Worker, she brings a client-centered, integrative approach to mental...

Jessica Williams, Facility Management Officer

Jessica Williams, Facility Management Officer Jessica Williams is the Facility Management Officr at Genesis Counseling, ensuring that all five locations—Boca Raton, Coral Springs, Delray Beach,  Pompano Beach and Wellington—operate seamlessly. She oversees facility management, administrative coordination, and operational efficiency, ensuring that the practice runs smoothly while maintaining a high standard of client care and clinician...

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